This hotel is located conveniently in the center of the city and is close to the Keruen and Khan Shatyr shopping malls. the rooms are spacious with clean furniture and the bathroom is good. the staff is friendly and polite. the breakfast has an excellent food choice with a very nice restaurant venue.

The café service needs improvement.

The breakfast was delicious and had a good range of options. The hotel location was very convenient and easy to get to by taxi. the staff was friendly and helpful whenever needed.

The air conditioning system in the room was not working properly and despite notifying the hotel staff, the issue was not resolved during my stay which made it difficult to sleep comfortably. the gym facilities were quite limited, so it was difficult to have a proper workout.

During my recent stay at Alanda Hotel, I was thoroughly impressed with the level of comfort and amenities provided. The room I stayed in was spacious and cozy, with a large bathroom and a comfortable king-size bed. The hotel's neo-classic French style interior added a touch of elegance to my stay. Additionally, the staff at the desk were always friendly and available to assist me with any queries or requests. The Balkony restaurant on the second floor served delicious food in a cozy environment, providing a delightful breakfast experience. The location of the hotel was convenient, with a shopping mall just across the street. I highly recommend staying at Alanda Hotel for a comfortable and enjoyable stay in Nur-Sultan.

We had a wonderful stay at this hotel. The hotel facilities were top-notch with cozy and comfortable rooms, a great breakfast buffet, and an excellent staff who always helped us with airport transportation. Additionally, the location of the hotel was perfect, just a short walk from the Keruen and Khan Shayr shopping malls and a short car ride from other city attractions.

Everything great.

The hotel had clean and spacious rooms, with nice views and a nearby shopping center. The staff was friendly and offered an upgrade. The hotel had a modern and quiet atmosphere, and the breakfast was extensive. The massage at the Health Club was the best I've ever had. The hotel also had a good selection of toiletries and daily room service. The Wi-fi was reliable and there were good TV channel options. The hotel is well-connected by public transport to shopping malls. I would highly recommend this hotel in Astana.

Could not be improved in any way.

I absolutely loved my stay at this 4-star hotel! The location was perfect, right in the center of the city, making it convenient to explore all the attractions. The service was top-notch, from the room service to the housekeeping, everything was taken care of promptly and efficiently. The staff were friendly and accommodating, always ready to assist with a smile. The hotel itself was luxurious and provided enhanced comfort with its spacious rooms and cozy amenities. I especially enjoyed the terrace where I could relax and take in the beautiful views. The in-room amenities were great, with everything I needed from the mini-bar to the tea and coffee facilities. this place had everything I needed for a comfortable and enjoyable stay.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

We stayed at a hotel during our thanksgiving trip and were impressed by its amenities. the spacious and soundproof rooms were a highlight and the staff spoke good English and was very helpful. the location of the hotel, in the lively part of the city, made it an excellent base for quick access to everything we wanted to see. We especially enjoyed the spa unit on the ground floor, which offered top-notch skin care procedures as well as a gym.

the breakfast could have been better, with only instant coffee and tea available.